With a workforce of 11,600 full-time employees, more than 371 million rentable square feet of property and overseeing approximately $54 billion in annual contract, the General Services Administration (GSA) is slowly evolving into a more powerful organization in 2018.

However, much of this shift does not truly involve the number of employees or the management of rentable property for government. It all comes down to the evolution of the GSA from being the clerical back office of government to being today’s digital-age service experts.

According to a recent FCW article, the shift is due to the organization managing the new federal IT mandate under the Modernizing Government Technology Act, as well as a the move towards shared services and ongoing efficiency efforts.

By taking a more streamlined approach to managing these efforts, the GSA will be on the forefront of user-centered acquisition programs, which will ultimately help government be more nimble in leveraging new innovations. This is the vision of the new GSA Administrator Emily Murphy, who was confirmed to his position in early December 2017.

As highlighted in this Washington Exec article, Murphy previously held the position of senior adviser to GSA’s acting administrator. She supported the merger of the FAS and the TTS within the agency, and advised on ways to improve the GSA’s technology purchases. Murphy has also served as GSA’s chief acquisition officer.

The combination of this experience, and her approach to streamlining and approving many long-standing initiatives – like category management and shared services – will help further strengthen the GSA overall.

For this, we are naming Emily Murphy as this week’s GovTransformer. Stay tuned for our ongoing coverage of other federal executives and their agencies that are truly transforming how they support mission goals through the most effective use of IT.